The following terms and conditions (the "Terms and Conditions") govern your use of the website (this "Site") of Suzuki Motorcycle Insurance (a trading name of CIA Insurance), and any services contained within the Site. These Terms and Conditions include our Privacy Policy.
By using or downloading any materials from this Site, you agree to these Terms and Conditions. In addition, you agree to the applicable Supplemental Terms by using or downloading materials from that Additional Service.
Copyrighted Information.
Please note that the pages on the Site may contain other proprietary notices and copyright information, the terms of which must be observed and followed.
Unless otherwise noted, all information, text, articles, data, images, Documents (as defined below), software or other materials (collectively hereinafter referred to as the "Materials") contained on any page within this Site are copyrighted by Suzuki Motorcycle Insurance or a third party (hereinafter collectively referred to as the "Copyright Holder"). Title to copyright in the Materials will at all times remain with the Copyright Holder. You may only use, download or copy the Materials contained in the Site in accordance with the Terms and Conditions. Any permitted copies of the Materials must retain the copyright notice, and any other proprietary notices contained in such Materials. Unless otherwise provided in the Terms and Conditions, you may not edit, modify or make use of the Materials without the express, prior written consent of Suzuki Motorcycle Insurance. You may not use any content contained in the Materials in any manner that may give a false or misleading impression or statement as to Suzuki Motorcycle Insurance, the Copyright Holder, or any third party referenced in the Materials. Nothing on this Site shall be construed as conferring any license under any Copyright Holder's intellectual property rights, whether by estoppel, implication or otherwise. You agree to use the Site and the Materials and services and products on the Site or accessible via the Site only for lawful purposes.
Except as specifically provided in these Terms and Conditions, any reproduction, distribution, replication or retransmission of any information contained on this Site without the prior written consent of Suzuki Motorcycle Insurance is strictly prohibited.
Suzuki Motorcycle Insurance uses reasonable efforts to ensure the accuracy, correctness and reliability of the Content, but we make no representations or warranties as to the Content's accuracy, correctness or reliability.
Suzuki Motorcycle Insurance respects the rights of all copyright holders and in this regard, it has adopted and implemented a policy that provides for the termination in appropriate circumstances of users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at info@cia-insurance.co.uk.
Notice With Regard to Documents on this Site.
Permission to display, copy and/or download any papers, articles or other works of authorship on this Site (the "Documents") is hereby granted, provided that (a) the copyright notice set forth on the Document and a statement that the Document is being reproduced under permission of the Copyright Holder both appear on such displayed, copied or downloaded Document, (b) use or reproduction of such Documents from this Site is for informational or personal use only, and (c) no modifications of any Documents are made. Any other use of the Documents is expressly prohibited.
Links to Third Party Sites.
Any other web sites that are accessible via any link on this Site are not under the control of Suzuki Motorcycle Insurance. Suzuki Motorcycle Insurance is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to the information contained in such sites. Suzuki Motorcycle Insurance provides the linked sites to you only as a convenience and the inclusions of any such link on the Site does not imply Suzuki Motorcycle Insurance endorsement of the site, the organization operating such site, nor any products or services of that organization. Your linking to any off-site pages or other sites is entirely at your own risk.
User Input
Unless otherwise provided in the Terms and Conditions, any communication, material or feedback with regard to contents on this Site transmitted by a user of this Site via electronic mail or otherwise, including any data, questions, or comments regarding the content of any Document or other information contained on the Site, such information shall be deemed to be non-confidential and Suzuki Motorcycle Insurance shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, Suzuki Motorcycle Insurance shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including, without limitation, publication on the Site.
About your Security and Privacy
This security and privacy policy ("Privacy Policy") constitutes a part of the Terms & Conditions ("Terms and Conditions") of Suzuki Motorcycle Insurance Web Site, which governs your use of this Site. The Terms and Conditions, including this Privacy Policy, may be amended by Suzuki Motorcycle Insurance at any time by posting the amended Terms and Conditions on this Site.
Information We Collect From You, How We Use the Information and Opt-out Choices
Where we collect information about you, including personally identifiable information, it is in order to serve you better, or is necessary to accomplish the service you are requesting. Examples include membership information (which may include name, address, email, telephone number and educational and professional experience information), security identifiers, shipping information, and product purchase information stored in online shopping carts.
Security identifiers are not disclosed to third parties or affiliated persons or entities. Shipping information (except membership information as noted above) and product purchase information stored in online shopping carts is not disclosed except in connection with the fulfillment and processing of your orders and requests.
About Cookies
When you visit the Suzuki Motorcycle Insurance website, we place a text file called a "cookie" in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. The cookie cannot be read by any website other than the one that set up the cookie.
Cookies enable this website to recognise the information you have consented to give to this website, and help us determine what portions of this website are most appropriate for your professional needs. As a result, cookies will allow you to receive appropriate content. Cookies passed to your browser do not compromise your security by storing or passing passwords, email address or detailed information.
We do NOT use cookies to examine your surfing behavior before or after leaving this website. We do NOT pass cookie information to third party or use them in a way that would compromise your privacy.
If at any time you believe that Suzuki Motorcycle Insurance has not followed the above policy, or if you would like your information to be removed from our system, please email us at info@cia-insurance.co.uk. We will make reasonable efforts to identify and correct any problem.
Track day insurance
What your Policy covers:
- External accident damage (i.e. impact) to the bike only whilst engaged in the specified track day activity.
- Fire damage but only if directly following an accident (i.e. impact).
- The costs of repairing the bike or, if insurers decide, pay you or the legal owner (should the bike be subject to hire purchase or lease) an amount in full settlement. Any amount paid cannot be more than the bike's market value at the time of the accident and all claims are subject to an excess/deductible as shown on the Trackday Insurance details. Where the bike is insured for the full market value, in the event the claim is settled as a total loss the insurers have the right to decide to keep the salvage. Insurers can choose either of these alternatives.
What your Policy does not cover:
- Internal damage to the engine or to the gearbox or transmission.
- Mechanical, electrical or computer breakdown, howsoever caused.
- Liability to other participants, to any third parties or to passengers or any property damage.
- Competitive riding, (in other words, whilst racing or on timed runs or trials).
- Consumable items such as tyres, oils, linings etc.
- Extra costs involved in repairing specialised paintwork and logos unless specifically agreed.
- Shipping / Transportation / Recovery costs.
Definitions: Depending on the type of cover you choose
TOTAL LOSS ONLY COVER: When damage to structural components (not the “pretty bits” – see below) means that the cost of repairs or replacement would exceed the market value of the bike. This would result in the bike being written off and the insured would be paid the market value of the bike less the policy excess.
GROUND UP COVER: The cost of repairs or replacement of structural components (again, not the “pretty bits” - see below) is covered, up to the point that insurers decide that the bike is uneconomical to repair when the bike will be written off and the market value paid less the excess, as above.
STRUCTURAL COMPONENTS: Think of what is called a “naked bike”. Every component is necessary – the mirrors, handlebars, levers, speedo&tach , footrests, exhaust and silencers, forks&suspension, steering yokes, frames&subframes, wheels and all associated components, discs & calipers, master cylinders, tank, tail-lamps etc. Otherwise they are:
PRETTY BITS (Bodywork & Fairings): Top fairings, cowlings, seat cowls & fairings, side panels, infills, windshields and fairing screens, belly pans, air ducts, inspection panels, undertrays, huggers and any other components that could be described as such.
This, together with your Application, Trackday Insurance Details and any formal amendments, sets out the terms of your policy. You should check all details of your insurance and satisfy yourself that it is entirely in accordance with your understanding and instructions. Anything at variance with this understanding and instruction should be advised to us immediately quoting your unique reference number (e.g. TD123) from this website. We do not issue any further policy documentation beyond your Trackday Insurance Details.
The Duty of Disclosure
This contract of insurance has been based upon information you have provided. You must inform us immediately of any changes in this information. It is your duty to pass on to us all material information relating to the risk. Material information does not necessarily have to increase the risk. In the event of a breach of this duty of disclosure, insurers do have the right to void this insurance contract from inception. Under such circumstances, the insurers would be entitled to seek recovery of any claims that have already been paid by them under the contract although insurers would generally be obliged to return any paid premiums. If you are in any doubt as to the ambit of the duty of disclosure, you should have no hesitation in contacting us - info@everittboles.com.
Policy Changes
If the date(s) / circuit(s) and / or organiser(s) have changed you can advise us by clicking on to "My Dates". Please read the instructions carefully. All other changes are to be notified to us by email or fax and we will confirm whether or not insurers have agreed to such changes. Sorry, but insurers will not accept changes or cancellations retrospectively.
Policy Cancellation
Please refer to "My Dates". If you do not have a replacement date, you will need to specify on the page whether you wish your premium to be returned (less a £15 administration fee) or wish that we retain the premium until a new date is known. When you do know the new date you must of course notify us by completing part 2 of the page being Dates on track. Insurers retain the right to cancel the policy at anytime by providing 7 days written notice. The premium shall be adjusted on a pro-rata basis. Should claims exceed the premium, there will be no return of premium. Any amendments may be subject to an administration charge of £15.00.
Other Exclusions
We will not pay claims arising from:
- any fraudulent, dishonest or criminal act.
- war, riot, revolution or any similar event.
- taking part in a riot, civil commotion, strikes and other labour disturbances.
- ionizing, radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from burning nuclear fuel.
- the radioactive, toxic, explosive or other dangerous properties of any explosive nuclear equipment.
- damage due to wear and tear or gradual deterioration.
- loss of cash, currency, bank notes, travellers' cheques, passports, driving licence, petrol coupons, tickets, security documents or household effects.
- loss or damage which is insured by any other existing insurance including and not limited to motor or household insurances.
- loss of use, delay or consequential loss of any description including confiscation or abandonment.
- loss of computer logging systems.
- loss of or damage to the bike whilst being worked upon.
- loss from any form of mechanical or electrical breakdown or damage, ingress of water, rust, oxidisation or latent defect.
- loss or damage to overalls, race suit, leathers, helmet, boots or gloves.
- Personal Injury. (Note cover can be purchased separately, or as an extension to insurance you have arranged).
Underinsurance / Average
This policy requires that the vehicle is insured for the correct market value. If you are under insured, in the event of a claim insurers will pay less and their settlement figure will be proportionate to the amount of under insurance.
Claims (Refer also to 'Claims Procedure')
In the event of a claim, or in the event of an accident which could give rise to a claim it is warranted that: a) photographs are taken of the damaged car PRIOR to removal from circuit. Photographs should show all damage. b) Notify us online within 48 hours of the accident.
Estimates may be obtained but no repair work is to be undertaken without prior permission from insurers.
Insurers
Your policy is placed 100% at Lloyd's of London with Syndicate 4000 (PEM). Head Office Address: Pembroke Managing Agency Limited, 3 Minster Court, Mincing Lane, London, EC3R 7DD.
Complaints
We try our very best to promote straight forward uncomplicated insurance services, however we recognise that occasionally there may be feedback which expresses displeasure. This feedback is important to us and in the first instance we would request that you write to:
Compliance Officer, Everitt Boles Ltd, 15 St Helen's Place, London, EC3 6DE.
Upon notification of a complaint, we will enter all relevant details in our Complaints Book such as the nature of the complaint and the relevant FSA classification. We will gather together all necessary paperwork and information. We will then consider the matter in detail.
It will be our aim to address the matter immediately and we would hope to acknowledge any complaint within two working days after receipt of the complaint. If we need to carry out further internal investigations, we would hope to revert within a week. We would expect to give our final response within a month. If it appears that we need further time, we will write detailing the revised timescale and the reasons for the delay. If we are unable to resolve the issues within eight weeks, we will again write and advise you of the facilities offered by the Financial Ombudsman Service (“FOS”) and enclose their leaflet should you wish to refer the matter to them.
When we have completed our research into the matter, we will write detailing our response to the complaint.
There are two options here:
- We will consider the matter closed when we have sent you the Final Response Letter or our offer is accepted or we hear nothing within eight weeks from the date of our written response.
- We are required by the FSA to report to them every six months (April – September and October – March) advising them of the number and type of all complaints received and their outcome.
The Financial Ombudsman Service are at:
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800
Free Third Party Only Insurance for 125cc models
The below terms and conditions are additional and in conjunction with the others stated here.
Available on new (not secondhand or used) DR125SM, VanVan, Marauder 125, Address 125, SIXteen 125, Burgman 125
Acceptable ages – 19 to 75
Insured only or insured and parent
Riders must hold a provisional motorcycle licence and valid CBT or full motorcycle licence
Use is restricted to Social Domestic and Pleasure & Commuting
No fault motoring claims in the last 3 years
No convictions, points, bans or fixed penalties on any riders licence
No criminal convictions
Standard occupations only – no actors/actresses, professional sports people, couriers, despatch riders
No return premium for cancellation or adjustments
£99 Training School Offer
The below terms and conditions are additional and in conjunction with the others stated here.
Acceptable vehicles (new, not secondhand or used):
- SV 650 and SV 650 S
- Gladius
- GSF 650 and GSF 650 S
- V-Strom 650, Touring and GT
- GSR 600 and GSR 600 S
- GSX 650F
- Suzuki VZ 800
- Suzuki VL 800
- Suzuki SFV 650
Acceptance Criteria:
- Acceptable ages – 21 to 75
- Riders restricted to insured riding only
- Insured must hold a full UK/EU motor cycle licence
- The Motor cycle must be garaged at the home address
- The insured may not of had insurance refused or declined
- No criminal convictions
- Use restricted to Social Domestic & Pleasure including commuting
- No Fault motoring claims of any description in the last 3 years
- No more than 3 points on the Proposer’s licence
- No rider can have any motoring conviction that results in a ban.
- Unacceptable occupations as per ERS 2000
- No return premium for cancellation or adjustments
- Excess for 21-24year-olds £400, 25-29year-olds £350, 30+year-olds £300
DisclaimersTHIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND Suzuki Motorcycle Insurance EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT Suzuki Motorcycle Insurance, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.
We reserve the right to change these Terms and Conditions of Use, the Privacy Policy, information and available contractual license terms featured on this website without notice. These conditions set out the entire agreement between Suzuki Motorcycle Insurance and you relating to your use of this website.
Questions: Please email us at info@cia-insurance.co.uk with any questions you have about these Terms and Conditions, including our online Privacy Policy.
Registered Office: Inwoods House, Ashlawn Road, Rugby CV22 5QF. Registered in England No. 4332604.